Fully automated conversation processing with no manual input

You just had a great conversation. The candidate was sharp, the chemistry was right, and you have a feeling this could be a match. And then the real work begins: the admin.

Write the summary. Copy contact details. Enter salary information. Log skills. Move the candidate through your pipeline. Create a follow-up task. And before you know it, you’ve spent twenty minutes on work that has nothing to do with recruitment, but without which you can’t do recruitment.

What if all of that happened automatically? Not as a vague promise, but as a concrete process that kicks in right after every conversation. Without you having to fill in a single field.

The admin problem in numbers

Research shows that recruiters spend an average of 30-40% of their workday on administrative tasks. With five conversations a day, that’s one and a half to two hours typing notes, filling CRM fields, and checking data.

That’s not just a time problem. It’s also a quality problem. After the third conversation of the day, your notes get shorter. Details disappear. And the information you put in your CRM is a stripped-down version of what was actually discussed.

But what if you got those two hours back every day? That’s ten hours per week. Forty hours per month. A complete work week of extra capacity, every month.

How Simply automates conversation processing

Simply automates the entire journey from recording to CRM entry. Not as separate steps you need to activate one by one, but as a continuous process that automatically starts when a conversation ends.

Step 1: Recording

The conversation is recorded through whatever channel you’re using. Google Meet, Microsoft Teams, phone, or the mobile app. Recording starts automatically. You don’t need to do anything.

Step 2: Transcription

As soon as the conversation ends, Simply starts transcribing. The AI recognizes different speakers, detects the language (Dutch or English), and produces a complete text version of the conversation. Including timestamps, so every sentence is linked to the exact moment in the audio.

Step 3: Summary generation

Based on the transcription, Simply generates a structured summary. Not a random piece of text, but a summary built according to your conversation profile. Relevant sections, the right emphasis, focused on what you consider important.

And every sentence in the summary is clickable. Not sure if something is accurate? Click it and listen to the original fragment.

Step 4: Data extraction

Simultaneously with the summary, Simply extracts structured data from the conversation. The data extraction module automatically recognizes:

• Contact details (phone numbers, email addresses)
• Financial information (salary expectation, current salary, hourly rate)
• Logistical details (availability date, notice period, willingness to travel)
• Professional data (skills, certifications, work experience)
• Personal details (hobbies, family situation, personal preferences)

Step 5: CRM integration

The extracted data is automatically written to the correct fields in your CRM. Through Simply’s CRM data entry module, every data point ends up in the right place. A phone number in the phone number field. A salary expectation as a numeric value in the salary field. Skills as tags in your skills field.

Every filled field gets a confidence indicator. Green: automatically confirmed, high confidence. Orange: please check. So you stay in control without having to do everything manually.

Step 6: Validation and wrap-up

After automatic processing, you get a notification. You open the summary, scan the orange items, confirm or correct where needed, and you’re done. The whole process usually takes less than two minutes of manual review, compared to twenty minutes of fully manual work.

What this means for your conversations

The impact of automatic processing goes beyond time savings. It changes how you conduct conversations.

When you know you don’t need to take notes after the call, you can give your full attention to the candidate. You don’t have to listen and type at the same time. You can follow up on interesting points instead of rushing through your question list.

This leads to better conversations. And better conversations lead to better placements. Simply’s AI summaries capture everything you say and everything the candidate says, so you can focus on the connection.

No half-measures

There are tools on the market that automate parts of this process. A transcription tool here. A note-taking tool there. A data entry plugin for your CRM. But the problem with separate tools is that you have to stitch them together. And every junction is a place where things can go wrong.

Simply is an end-to-end solution. From recording to CRM entry, everything in one system. No exports, no imports, no copy-paste. Data flows automatically from step to step.

And because it’s an integrated system, the steps reinforce each other. The transcription informs the summary. The summary structures the data extraction. The data extraction feeds the CRM entry. It’s a pipeline, not a collection of separate tools.

Automation for your entire team

The impact multiplies when your whole team uses Simply. Imagine you have a team of ten recruiters, each with five conversations a day. That’s fifty conversations per day, all automatically processed.

No more backlog in notes. No more CRM fields left empty because someone was too busy. No more inconsistencies in how candidate data is recorded.

And with Simply Insights, you can see as a manager how the team is performing. Not based on self-reported activities, but based on actual conversation data.

Integration with your workflow

Simply integrates with the tools you already use. The integration options include:

• Mail: Gmail and Outlook
• Calendar: Google Calendar, Outlook for automatic meeting detection
• Video: Google Meet, Microsoft Teams
• Telephony: VOIP with dedicated numbers
• Team and commercial: Slack and HubSpot

No other ATS appears on that list, and that is deliberate: the candidate data lives in Simply itself, so there is no second system to keep in step. Anything outside these connectors runs through the API. Setup is one-time. After that, everything runs automatically.

The role of context in conversation processing

Not every conversation deserves the same processing. A five-minute status update requires a different summary than an extensive one-hour technical interview. Simply recognizes this difference automatically. Based on conversation length, type, and the topics discussed, the system adjusts its processing depth.

For a short follow-up call, you get a concise summary with just the action items and status changes. For an extensive intake interview, Simply generates a full analysis including candidate profile, competency assessment, and structured data for your CRM. This prevents scrolling through a long summary for short calls, while ensuring critical detail is preserved for important conversations.

Over time, Simply recognizes patterns in how your team conducts conversations. Which fields always get filled, which topics are standard, which information your hiring managers find most important. This context makes each summary more relevant than the last.

This context awareness is what separates full conversation processing from simple transcription. Transcription gives you a literal text. Processing gives you usable information, structured and ready for action.

Scalability without quality loss

The problem with manual conversation processing is that it does not scale. Processing two conversations per day is manageable. Ten is a nightmare. Automated processing eliminates this limitation. Whether a recruiter conducts three or fifteen conversations per day, each conversation gets processed with the same thoroughness. The quality of the output is independent of volume.

This is especially relevant during peak periods. In spring and fall, when the volume of intake conversations doubles, manual processes cannot keep up. Summaries get shorter, CRM updates get postponed, and important details fall through the cracks. With automated processing, quality remains constant regardless of how busy things get. The recruiter only needs to conduct the conversation. Processing starts automatically as soon as the conversation ends.

Automated processing and compliance

In sectors where conversation recording is mandatory, automated processing offers an additional advantage. Financial services, government, and healthcare often require that certain topics are demonstrably discussed. Manual reporting provides insufficient certainty here. Was the topic actually discussed or just noted? With automated processing, every point in the summary is traceable to the exact moment in the conversation. That provides the burden of proof compliance departments require.

Automated processing also ensures consistent archiving. Every conversation is processed, stored, and linked to the correct file in the same way. There are no conversations ‘sitting on someone’s desk’ or summaries stuck in a personal inbox. Everything is centrally available, searchable, and audit-proof.